Shipping Policy

Last Updated: June 19, 2026

Thank you for shopping with Prime Touch Grips. We are committed to processing and shipping your order as quickly as possible.

Order Processing

• Orders are typically processed within 1–2 business days after payment is received.

• Orders placed on weekends or holidays will be processed on the next business day.

• During periods of high demand, processing times may be extended.

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping Offer

Prime Touch Grips offers FREE standard shipping on all U.S. orders over $30.

Free shipping is automatically applied at checkout when the order subtotal reaches $30 or more before taxes and discounts.

Domestic Shipping (United States)

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days (when available)

Delivery estimates are provided by the shipping carrier and are not guaranteed.

International Shipping

We currently ship to select international destinations.

International customers are responsible for any applicable:

• Customs duties

• Import taxes

• VAT or other government fees

Prime Touch Grips is not responsible for delays caused by customs processing.

Order Tracking

Tracking information will be provided once your order has been shipped. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Prime Touch Grips is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

To assist with your claim, please provide:

• Order number

• Description of the issue

• Photos of any damage (if applicable)

We will work with the shipping carrier to help resolve the issue and determine an appropriate solution.

Shipping Delays

While we strive to meet estimated delivery times, Prime Touch Grips is not responsible for delays caused by:

• Weather conditions

• Carrier service interruptions

• Customs processing

• Natural disasters

• Other events beyond our control

Contact Us

Prime Touch Grips

📧 Email: info@primetouchgrips.com

📸 Instagram: @ptgrips

📘 Facebook: Prime Touch Grips

🎵 TikTok: @prime.touch.grips

▶️ YouTube: @primetouchgrips